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iT Support Derby

IT Support Solutions for customers in Derby and the East Midlands

Quality & Efficiency

First-class Tech and IT support Derby

Choose Realtime IT Solutions for managed IT support in Derby and leave your office technology to us! Modern technology offers powerful tools, but it also introduces challenges. For small and medium-sized firms, these can add up to high costs, frustration and stress. Instead of struggling to keep up with changing technology, outsource your IT support to Realtime IT Solutions.

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Local & Efficient

We provide full IT Support to businesses across Derby and the East Midlands.

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24x7 Monitoring

24/7 monitoring and management of all your technology preventing major outages and downtime for your business.

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Proactive support measures such as Windows Patching and automatic software updates keep your systems running, up-to-date and secure.

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Remote and On-Site Support

We can provide remote IT support from our office for regular PC issues. If you have a problem regarding hardware or any server issues, we can also provide on-site IT support.

What we provide:

We provide a full range of Managed IT Support services to make sure all your technology needs are met. We offer custom support plans to suit your budget and requirements. Whether you are looking for Fully Managed or Pay as You Go Support, we can help.

Support is provided from our own in-house IT service desk which works to ITIL processes and SDI best practices. Our Support Technicians are highly qualified and trained to provide support for your IT systems and the services we provide to you. 

Understanding your business needs and expectations helps us tailor the service we provide to you. As such you will be assigned a dedicated account manager who will schedule regular meetings with you to discuss your plans and keep you updated on changes to your IT and suggestions for improvements.

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Fully Managed IT Support Derby

We will take complete responsibility of your technology providing a comprehensive level of support including:

Optional add-ons

With our Managed IT Support you’ll have the option of including some additional features to your support plan. Including:

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alternatives to fully managed support

Looking for pay as you go IT Support?

We have a range of pay-as-you-go IT support options if you are not ready for a fully managed IT support service. Please get in touch with us to discuss your requirements and we can build a solution around your needs. Pay as you go support includes options to purchase a block amount of hours or to pay for support by the hour as you use it. All pay-as-you-go support agreements are backed by an agreed service level and have full access to our service desk.

Pay As You Go Support Includes...

Why Work With Us?

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All Technologies Covered

We're experts in both IT and Telecommunications meaning we can support all your technology needs and provide integrations across all systems.

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Fully Accredited

Our team of consultants and technicians are trained and accredited to the highest level. We constantly provide training and are dedicated to ensuring our team know about the latest technologies and how to support them.

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Honest Pricing, No Hidden Fees

No hard sale, honest and upfront pricing information with no hidden fees.

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Industry Leading Systems

We've invested in industry leading systems to provide you with the best support possible, including IT Service Management (ITSM) and Remote Monitoring and Management (RMM)

Get your free IT Audit

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0116 222 5323

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