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David Hodgson

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How to Use the New Virtual Appointments in Microsoft Teams

Scheduling appointments is a common activity. Salespeople often set up virtual appointments to answer questions about a product. Software companies allow people to schedule live demos. Telehealth therapists allow clients to book video sessions. Those are just a few examples of some groups that are going to love a new Microsoft Teams feature. Virtual Appointments… Read More »How to Use the New Virtual Appointments in Microsoft Teams

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7 Customer-Facing Technologies to Give You an Advantage

Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do. When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do… Read More »7 Customer-Facing Technologies to Give You an Advantage

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6 Things You Should Do to Handle Data Privacy Updates

Once data began going digital, authorities realized a need to protect it. Thus, the creation of data privacy rules and regulations to address cyber threats. Many organizations have one or more data privacy policies they need to meet. Those in the U.S. healthcare industry and their service partners need to comply with HIPAA. Anyone collecting… Read More »6 Things You Should Do to Handle Data Privacy Updates

Happy World Password Day! How to Create Strong Passwords and Keep Your Information Safe

What is the importance of World Password Day? Passwords are a ubiquitous part of our digital lives. We use them to access our email, bank accounts, social media profiles, and countless other services. Yet, despite their importance, many people still use weak and easily guessable passwords. In fact, according to recent surveys, the most commonly… Read More »Happy World Password Day! How to Create Strong Passwords and Keep Your Information Safe

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6 Steps to Effective Vulnerability Management for Your Technology

Technology vulnerabilities are an unfortunate side effect of innovation. When software companies push new updates, there are often weaknesses in the code. Hackers exploit these. Software makers then address the vulnerabilities with a security patch. The cycle continues with each new software or hardware update. It’s estimated that about 93% of corporate networks are susceptible… Read More »6 Steps to Effective Vulnerability Management for Your Technology

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Windows 8.1 Just Lost All Support. Here’s What You Need to Know

Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions. The problem is that when the OS becomes outdated, the system is open… Read More »Windows 8.1 Just Lost All Support. Here’s What You Need to Know

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